Strong written, verbal and organizational skills.

Proven leadership and team skills ability to motivate and manage all levels of staff.

Takes an active part in the recruitment and retention of staff.

Assures that staff morale is maintained at a high level.

Assist with staff training and employee relations.

Responsible to provide management with direct and honest feedback of staff regarding performance.

Coordinate with your leadership to ensure that all facility maintenance is performed quickly.

Maintaining the highest standard of facility appearance including storage areas and the parking lot.

Corresponding with and providing regular reports to Management.

Contributing to schedules and employee communications.

Performing operational paperwork duties including safety, payroll, facility.

Ordering and purchasing operation supplies, concessions, and retail merchandise.

Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service.

Ensuring that mechanic personnel maintain our karts in peak working condition.

Ensuring that track personnel run races safely and efficiently.

Customer interaction and auditing of customer experience including but not limited to event execution.

Maintain opening, running and closing duties for department.

Accountable to maximize daily sales and effectively manage costs, labor and cash control.

Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products.

A Lead Track Marshall is expected to maintain the quality and ethical standards set by Red Hawk casino

The Operation Supervisor must be the leader of the shift with the operations managers and create an environment that encourages ownership and accountability. The Track Marshall Lead position is a full time hourly role, that will be responsible for the assisting the Operation Supervisors of the facility with leading on a daily basis including, staffing and training of all hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation and safety and security.

Red hawk casino customer service